Confirmation Policies

• The customer receives a confirmation voucher via email within 24 hours of successful booking
• In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
• Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed

Cancellation Policies

• If cancellation are made 30 days before the date of travel then 25.0% of total tour cost will be charged as cancellation fees
• If cancellation are made 15 days to 30 days before the date of travel then 50.0% of total tour cost will be charged as cancellation fees
• If cancellation are made 0 days to 15 days before the date of travel then 100.0% of total tour cost will be charged as cancellation fees

Payment Policies

100.0% of total tour cost will have to be paid 0 days before the date of booking

Refund Policies

The applicable refund amount will be processed within 10 business days.

All applicable refunds will be done in the traveller’s bank account.